Shipping Policy

U.S. Shipping and Delivery Policy

Tracking and Dispatch Notice

The approach used by puracy is as follows: A tracking number is provided after dispatch using the contact information entered at checkout. Tracking may require a short period to begin showing carrier scans. It is set out here to help customers understand the applicable next steps.

Where We Deliver

As part of the service provided by puracy, we serve U.S. delivery addresses only. Free standard shipping applies to every United States order, and destinations outside the country are excluded. We include this detail so the relevant expectations are transparent at the time of purchase.

Handling and Carrier Time

Under the customer terms maintained by puracy, the fulfillment team generally prepares an order within 1–2 business days, followed by approximately 4–6 business days in transit with the carrier. This explanation helps ensure that the relevant customer standard is communicated plainly.

Delivery Support

In administering this part of the store, puracy follows this rule: address changes cannot be guaranteed after handling starts. Send delivery or tracking issues to support@puracypath.shop or call 512-743-7642; approved quality resolutions carry no return-shipping cost. The statement is included to make the related service expectation clear at a glance.