Customer-Service Contact

Order and Return Assistance

In administering this part of the store, puracy follows this rule: for order help, include the order number and a concise description of the issue. Do not send a return until a prepaid label or equivalent merchant-paid arrangement has been authorized. This detail supports a clear understanding of the service standard that applies to the request.

Contact Customer Care

Assistance is provided Monday to Friday from 9:00 AM–5:00 PM (America/Los_Angeles) through support@puracypath.shop and 512-743-7642. This is the operating standard followed by puracy. This detail supports a clear understanding of the service standard that applies to the request.

Mailing Information

Written correspondence may be sent to 2446 Short St, Dover, Ohio, 44622, United States. Approved returns use this address by default, except when customer service provides a different authorized route. This is the operating standard followed by puracy. This statement is provided to keep the related customer experience clear and predictable.

Merchant Information

• Brand/store name: puracy
• Contact email: support@puracypath.shop
• Telephone: 512-743-7642
• Physical and return address: 2446 Short St, Dover, Ohio, 44622, United States